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Rush hour train commuters rail against delays caused by signalling system checks

SINGAPORE – Commuters making the rush hour journey home on Thursday (June 1) were faced with train delays caused by new signalling system checks along the North-South Line (NSL).

Affected commuters on the North-South line. Photo: Robin Choo/TODAY

Affected commuters on the North-South line. Photo: Robin Choo/TODAY

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SINGAPORE – Commuters making the rush hour journey home on Thursday (June 1) were faced with train delays caused by new signalling system checks along the North-South Line (NSL).

Transport operator SMRT had announced on their Facebook page at around 6.20pm that trains along the NSL were “affected by system level performance checks on the new signalling system”, which caused some trains to “halt for safety reasons”. 

Commuters were advised to add 20 minutes to their travel time as a result. 

Irate passengers took to social media to air their grievances over the delays.

One image posted on SMRT’s Facebook page showed a tightly packed platform at Jurong East MRT Interchange. 

Others complained that the problems started earlier than when the SMRT announcements were made.

Facebook user Jayven Tee claimed that he stood in a packed train from Ang Mo Kio to Yishun for 50 minutes. 

Commuter Siti Sarah Amin had also posted her experience on Facebook about her journey from Newton to Sembawang. 

She claimed that her train had made stops that lasted more than 10 minutes along the way at Ang Mo Kio, Yio Chu Kang and Khatib stations.

SMRT announced that its train service resumed to normal at around 7.40pm.

 

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